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Birdeye
- Palo Alto, CA
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Google reviews (2,635)
Dear Birdeye Team, I wanted to take a moment to express my appreciation for the outstanding service I've received from your team. Over the past few interactions, I have found your staff to be incredibly attentive and helpful. Birdeye's system is undeniably effective in addressing my needs and concerns. The last two calls I had with your team members were particularly noteworthy. They were not only knowledgeable but also exceptionally kind and attentive, making the entire experience a pleasure. Thank you for consistently g... read more
Pleasant knowleo,patient
Business response:
Thank you for your kind words, Michael! We're glad to hear that you had a pleasant experience with us.
It was a successful and exciting experience with Mahmoud Almallalhi, who led the purchase process with wisdom and patience and answered all my questions clearly and patiently. I wish him success and thanks Guidance Residential for providing Islamic mortgage to a wide segment of people who want to preserve what they believe in."
Business response:
Thank you for your positive feedback, Mohamed! We're delighted to hear that Mahmoud provided you with a successful and exciting experience during the purchase process. We appreciate your kind words.
Brian Teodoro knows what he's doing! Thank you
Birdseye works perfectly for our customer service needs!! Pros: I love that we can see what our customers are liking, and that we can see what we can improve on as well. Cons: It sometimes logs me out, but it is easy to log back in! Overall: Everyday we are able to see what our customers needs are. What they are needing us to improve on, and what they love about us!!
Great Platform Pros: Birdeye is very easy to use for reviews. Everything is laid out nicely and never have issues. Cons: I wish that when someone reviewed on Birdeye that it would automatically review on the other platforms.
Birdeye makes my day easier Pros: That I can text links to inquiring clients Cons: That it logs me out everyday and I have to re sign in Overall: It has been great!
Birdeye is easy and great! Pros: Easy texting and get notifications very quickly! Cons: Logs me out every time I leave work for the day! Overall: Great for customer communication, super easy and quick!
Great customer service.
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 5 star rating with 6,336 reviews.
When is Birdeye open?
Birdeye is closed now. It will open tomorrow at 9:00 a.m.