Survey Reporting and Analysis
Use insights to improve customer experience
Find out what’s working
Learn who’s reading and replying to your surveys. View stats by date, distribution channel, and location.
Summarize surveys in a single click
BirdAI will instantly generate summaries by survey or survey question so you can sort and analyze responses to find the answers you are looking for, in a single click.
Digest your data the way you prefer
Our reporting works the way you do. Analyze charts, tables, and other formats to make sense of survey response data.
Track customer satisfaction
Make sure your customers keep coming back. Find out how their satisfaction has changed over time to stay ahead of any issues.
Make hyper-local improvements
Filter and compare survey data by business location and employee to identify top performers and opportunities for improvement.
Uncover trends with AI
Analyze sentiment from short answer questions with Athena, Birdeye’s proprietary Natural Language Processing (NLP) engine.
Do more with Birdeye Surveys
Survey Builder
Measure and improve customer experience with the industry’s easiest survey builder.
Survey Campaigns
Get more feedback with less effort using automated survey requests and AI-powered analysis.
